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Lone Worker Monitoring

24/7 Alarm
Receiving Centre

All our alarm calls are responded to from our two 24/7 industry-leading Alarm Receiving Centres.

Solely dedicated to lone worker alarms for better responses

Bypasses 999 call and saves vital time in an emergency

Accredited to the highest industry standards

Get a Demo
24/7 Alarm
Receiving Centre

Join 500+ forward-thinking leaders enhancing safety and operations

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Your Dedicated Alarm
Response Partner

Lone workers can easily activate an alarm in 4 simple steps.

Any of your employees can raise the alarm using our safety devices or the lone worker safety app.
The alarm activation immediately starts a call between your worker and an operator in one of our two Alarm Receiving Centres.
The operator assesses if help is needed. If so, the alarm is escalated by either contacting your pre-defined escalation contacts or the emergency services.
Every alarm activation generates a full auditable report so your compliance audit trail is maintained automatically.
1. Activation

Any of your employees can raise the alarm using our safety devices or the lone worker safety app.

2. Response

The alarm activation immediately starts a call between your worker and an operator in one of our two Alarm Receiving Centres.

3. Escalation Procedure

The operator assesses if help is needed. If so, the alarm is escalated by either contacting your pre-defined escalation contacts or the emergency services.

4. Auditable Report

Every alarm activation generates a full auditable report so your compliance audit trail is maintained automatically.

Alarm Monitoring You Can Trust

Our Alarm Response Operators are highly trained and experienced at responding to critical and life-threatening emergencies.

Highest Accreditation Standards

Our two state-of-the-art Alarm Receiving Centres meet the highest quality standards - as demonstrated by certification to BS 7858, BS8484: 2021, BS EN 50518:2019 Category 1, ISO 27001, BS 9518:2021 and all operational requirements detailed in the NPCC Alarms Policy.

Industry-Leading Security Standards
Alarm Receiving Centres work 24/7, 365 days per year

Get Immediate Help

All our monitored users can enjoy the peace of mind that in the case of an emergency, they will get immediate help from highly trained operators. Our Alarm Receiving Centres work 24/7, 365 days per year.

Dedicated to Personal Safety Alarms

We only monitor employee personal safety devices so you can rest assured that our staff won’t be distracted by other services such as CCTV or intruder alarms that you may find in outsourced alarm monitoring centres.

24/7 Alarm receiving centre employee

Secure Your Future With Us

Discover how our service empowers businesses like yours to enhance safety protocols and provide peace of mind. Join industry leaders already benefiting from our solution.

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DFDS Seaways

“The system has been great for team leaders to keep an eye on lone workers if they’re working in any high-risk areas on the port. Vatix is the best lone-working solution I’ve come across.”

HSE Advisor
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Swift Group

“It’s been a really positive experience and well received by everyone in the business. I knew what I wanted in my head but I didn’t know if it was possible – working with the implementation team made this so much easier.”

Health and Safety Manager at Swift Group
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Wessex Internet

"The whole process has been very fast and simple to set up. Plus, the platform is very user-friendly."

Health & Safety Advisor
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Brighton & Hove City Council

"The Vatix team made the set-up very smooth, and it was easy to transition from our old system to the new one."

Transport Monitoring Team Leader
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Hotel Co 51

"With Vatix's Safe Pro devices, our staff feel secure, even when working alone at night. The one-push SOS panic button and features like two-way audio, GPS, and man-down alarm provide peace of mind across our multiple locations."

Regional Director Operations
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Spark 2 Life

"The most important thing is looking after your workers, and with Vatix's lone worker device and management portal, it’s simple to do that."

Community Mentoring Administrative Coordinator
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Swissport

"Having someone available 24/7 to answer emergency calls was my top priority. Plus, all the data is right there, making reports for senior management so much easier."

QHSE Manager
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Robinson Contract Services

The reporting makes it simple to check if devices are active, used regularly, or triggered. All this data is quick to access, with no hassle finding what you need."

Projector Coordinator
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Plant & Bean

"The system is incredibly valuable – it fulfils our health and safety duties, both legally and morally."

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Interim Health & Safety Manager
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WATMOS Community Homes

"Vatix stood out with its all-in-one system, including real-time location tracking – at no extra cost."

Human Resources Officer
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PiLON

"Having key incident information at my fingertips is invaluable. It lets me create full reports based on exact details because everything’s fully recorded."

HSE Manager
Read Full Story
Greencore

"The feedback has been really positive internally. We love the devices for their simplicity – they let us address any issue as soon as it comes up."

Road Safety Manager
Read Full Story

24/7 Lone Worker Safety with our Alarm Receiving Centre

Protect your lone workers around the clock with dedicated alarm monitoring services. Get in touch today.

Get a Demo
Vatix
30 Great Guildford Street, London, SE1 0HS, United Kingdom
020 3991 5555
sales@vatix.com
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