Social Housing Safety Software
Safer housing teams and safer properties on one platform
Protect lone-working housing officers with BS 8484 accredited monitoring. Capture tenant and property incidents from any device. Run property inspections on mobile.
4.6 rating on G2 
Trusted by 800+ organisations to manage safety and operations
Where housing safety records break down
The same three problems, across almost every provider.
Reports that go missing
Tenant and property incidents arrive by phone call and email. They sit in inboxes and handwritten notes, and some never reach the person who can act on them.
No single view across the stock
Every estate, scheme, and contractor keeps its own records in its own format. Nobody can see the pattern forming across properties until it becomes a complaint.
Evidence scattered when it matters
Inspection sheets, photos, and sign-offs live in different places. When the regulator or a tribunal asks what you did and when, pulling the record together takes days.
Why Vatix
Why housing teams choose Vatix
Know your officers are safe on every visit
Housing officers spend their days alone in properties and on estates. They carry the Vatix lone worker app on their phone, or a Safe Pro Alarm with a dedicated SOS button, GPS, and fall detection for higher-risk roles. Alerts go to a BS 8484 accredited Alarm Receiving Centre staffed around the clock, with an escalation path your organisation configures.
Explore Lone Worker Safety
Hear about tenant and property issues while they are small
Officers report incidents, safeguarding concerns, and disrepair from a phone in seconds, with photos and notes attached as they go. Residents and contractors can report through a QR code that needs no login. Routing rules notify the right manager by property, type, or severity, and sensitive ASB and safeguarding cases stay restricted to designated leads.
Explore Incident Reporting
Keep every property inspected and every finding fixed
Build your property condition, communal area, and fire safety inspections once, and run them on mobile across every estate and scheme. Findings raise tracked actions with owners and deadlines, so a failed smoke detector check becomes a job with a name against it, and managers can see completion across the stock without chasing.
Explore Audits & Inspections
Customer story
"Vatix stood out with its all-in-one system, including real-time location tracking – at no extra cost."
WATMOS Community Homes · Human Resources Officer
Charitable housing association with almost 2,700 homes in the West Midlands and Lambeth, London.
Read the WATMOS Community Homes story
Run every housing routine on one platform
The everyday work as well as the headline events, configured to match how your stock is run.
Capture
- Resident and staff incident reporting
- ASB and safeguarding reports
- Property damage and disrepair capture
- Damp and mould reports with photos
- QR code reporting for residents and contractors
Check and brief
- Scheduled estate and block inspections
- Property condition and void inspections
- Fire safety checks
- Contractor sign-offs
- Policy distribution with Read and Understood
Track and prove
- Actions with owners and deadlines
- Dashboards per estate or scheme
- Evidence for the regulator
- Timestamped records for complaints and tribunals
- Version-controlled documents
Go deeper into the platform
Everything on this page runs on platform modules you can explore in depth, or see how the same platform runs for teams near yours.
Explore the platform
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Pricing
Simple, transparent pricing. All prices exclude VAT.
Essentials
For teams professionalising safety management
Starts at
Includes 5 standard users. Billed annually.
What’s included
- Event Reporting via mobile, QR code, or web (up to 5 forms, 1 pipeline)
- Audits & Inspections with scoring, scheduling & photo evidence (up to 20 templates)
- Action Tracking linked to events & audits with due dates and assignments
- Document Management with version control and read & understood (up to 50 active)
- Sites, Assets & Contacts registers with cross-module linking
- Analytics pre-built dashboards plus 2 custom dashboards
- Mobile App for reporting, audits & actions on the go
Professional
For regulated organisations needing full EHS compliance
Starts at
Includes 5 standard users. Billed annually.
Everything in Essentials, plus
- Unlimited Configuration for forms, templates & custom fields, plus up to 15 pipelines
- Sites, Assets & Contacts registers with cross-module linking (up to 1,000 each)
- AI Document Assistant with smart drafting & review scheduling (up to 500 active)
- Advanced Analytics 25 dashboards with audit & cross-module reporting
- API & Customer Branding
Enterprise
For large multi-site organisations
Custom pricing
Sized to your organisation.
Everything in Professional, plus
- Custom Capacity pipelines, documents, records, dashboards & storage sized to your organisation
- Cross-Site Benchmarking for audits and safety metrics
- Predictive Analytics across all modules
- SSO, SCIM, Advanced API & Custom Integrations with data residency
- Dedicated Account Manager with white-glove onboarding & 99.9% SLA
Frequently Asked
Questions
Keep your housing team safe and your records straight
Get in touch and we will show you how Vatix protects housing officers, captures tenant incidents, and runs property inspections.