Protect lone-working housing officers with BS 8484 accredited monitoring. Capture tenant and property incidents from any device. Run property inspections on mobile.
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Trusted by 800+ organisations to manage safety and operations
Housing officers spend their days visiting properties, dealing with tenants, and managing risk on the move. Most systems were not designed for that. Vatix puts incident capture, property inspection, and lone worker safety in one platform that works from a phone — so officers have what they need in the moment, and managers have the audit trail when they need it.
Officers carry the Vatix lone worker app or a Safe Pro device. SOS alerts go to a BS 8484 accredited 24/7 Alarm Receiving Centre, with an escalation path you configure.
Lone worker app on any smartphone press-and-hold SOS, timed welfare check-ins, and peer check-ins
Safe Pro device for high-risk roles dedicated SOS button, GPS tracking, fall detection, 3-5+ day battery
24/7 BS 8484 accredited Alarm Receiving Centre operated through a partnership with Securitas, with response paths configured to your organisation
Officers report from a phone in seconds. Routing rules notify the right manager. Sensitive cases can be restricted to designated leads only.
Report from any phone, any time configurable forms per event type, with photos and notes attached automatically
Routing rules notify the right manager based on property, type, or severity
Restricted visibility on sensitive cases so only designated leads can see safeguarding or anti-social behaviour reports
Build templates for property condition, communal area, fire safety, or anything else. Schedule them across the estate. Findings auto-generate actions.
Fully configurable audit templates for property condition, communal areas, fire doors, or any other inspection
Mobile execution with photo evidence on iOS, Android, phones, and tablets
Findings auto-generate actions with owners, deadlines, and escalation rules
Simple, transparent pricing. All prices exclude VAT.
For teams professionalising safety management
Starts at
Includes 5 full users. Billed annually.
What’s included
For regulated organisations needing full EHS compliance
Starts at
Includes 5 full users. Billed annually.
Everything in Essentials, plus
For large multi-site organisations
Custom pricing
Sized to your organisation.
Everything in Professional, plus
See how social housing teams use Vatix to protect officers and capture safety records across the estate.
"Vatix stood out with its all-in-one system, including real-time location tracking – at no extra cost."
“The system has been great for team leaders to keep an eye on lone workers if they’re working in any high-risk areas on the port. Vatix is the best lone-working solution I’ve come across.”
“It’s been a really positive experience and well received by everyone in the business. I knew what I wanted in my head but I didn’t know if it was possible – working with the implementation team made this so much easier.”
"As a health and safety manager, the Vatix lone worker app has been crucial. The 24/7 call-out centre ensures engineer safety without overburdening supervisors, and its simplicity keeps our team using it consistently."
"The system delivers exactly what we needed. Incidents are addressed immediately, not lost in the database, enhancing our senior leadership team's coordination with real-time access and control."
"It’s an intuitive, user-friendly system we rely on heavily. Near miss reporting has improved significantly, helping us address issues early. We also value Vatix’s flexibility in tailoring the solution to our needs."
"The whole process has been very fast and simple to set up. Plus, the platform is very user-friendly."
“Having the ability to promptly report, follow up, have communications all in one place, and create accurate reports, is incredibly useful.”
"The Vatix team made the set-up very smooth, and it was easy to transition from our old system to the new one."
"Before Vatix, we used to do everything by hand, and the incident reporting process was fragmented – paper forms, Excel spreadsheets – a nightmare, with incident reports potentially getting missed or lost. Now, everything is collated in one place, which is really important."
"With Vatix's Safe Pro devices, our staff feel secure, even when working alone at night. The one-push SOS panic button and features like two-way audio, GPS, and man-down alarm provide peace of mind across our multiple locations."
"The most important thing is looking after your workers, and with Vatix's lone worker device and management portal, it’s simple to do that."
"Having someone available 24/7 to answer emergency calls was my top priority. Plus, all the data is right there, making reports for senior management so much easier."
The reporting makes it simple to check if devices are active, used regularly, or triggered. All this data is quick to access, with no hassle finding what you need."
"The system is incredibly valuable – it fulfils our health and safety duties, both legally and morally."
"It gives lone workers peace of mind, knowing that if something happens, someone will reach out or escalate the situation if needed."
"Having key incident information at my fingertips is invaluable. It lets me create full reports based on exact details because everything’s fully recorded."
"The feedback has been really positive internally. We love the devices for their simplicity – they let us address any issue as soon as it comes up."
Yes. The Vatix app lets officers report incidents, tenant safety concerns, ASB, and property issues from a phone in seconds. Photos and notes attach directly to the record.
Officers carry the lone worker app or a Safe Pro device. SOS alerts go to a 24/7 Alarm Receiving Centre staffed by trained operators. The escalation path is configured by your organisation.
Yes. The full Vatix lone worker service — the app, the Safe Pro device, and the Alarm Receiving Centre — is BS 8484:2022 accredited. The ARC is operated through a partnership with Securitas.
Yes. Audit templates are fully configurable. Schedule them against properties, run them on mobile, capture photo evidence, and feed findings into the Actions module.
Yes. Vatix is ISO 27001 certified, with data hosted in UK and EU data centres, TLS 1.2+ encryption in transit, AES-256 at rest, and granular role-based access controls.
Get in touch and we will show you how Vatix protects housing officers, captures tenant incidents, and runs property inspections.
