Healthcare

Healthcare Safety and Compliance Software

Safety, compliance, and clinical risk on one platform

Capture patient safety events from any device. Run CQC-aligned audits. Manage safeguarding with the right visibility controls. Evidence Safe and Well-Led governance from one connected platform.

G2 4.6 rating on G2
Care home nurse with a tablet talking warmly with an elderly resident in a UK care home corridor

Trusted by 800+ organisations to manage safety and operations

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Where safety and quality work breaks down

The same three problems, in care settings of every size.

Paper forms and scattered records

Events go into paper forms and daybooks, then get typed up later. Details are lost along the way, and the people who need to act hear about it late or not at all.

No view across services

Each service or home runs its own checks in its own format. Managers cannot compare services or see the pattern forming across them.

Evidence you cannot find

Audit records in binders, safeguarding notes in inboxes, actions in someone's head. When CQC asks for evidence, pulling it together takes days.

Why Vatix

Why care and clinical teams choose Vatix

Hear about events while you can still act on them

Staff report events, near misses, and safeguarding concerns from any device in under a minute, with photos attached as they go. Routing rules notify the right manager on the spot, and Duty of Candour workflows trigger automatically for qualifying events with every deadline tracked. Safeguarding records stay restricted to the designated leads.

Explore Incident Reporting
The Vatix Events list on a phone, showing reports staff have just submitted: property damage, an injury, a near miss and a hazard, each with its stage and the date and time it came in.

Run every service to the same standard

Build audit templates around the CQC quality statements, medication management, infection control, or any other area, then schedule them across your services and run them on mobile with photo evidence. Findings raise tracked actions with owners and deadlines, so what gets found gets fixed and completion is visible across every service.

Explore Audits & Inspections
The Audits form template library open in the Vatix workspace on a laptop, listing reusable templates such as a fire safety inspection, a monthly COSHH check and a manual handling assessment, each with the person who built it.

Give your board and your inspector the same live picture

Dashboards show event volumes, action closure rates, safeguarding trends, and audit findings across your services, ready for board reporting. Every record carries a full audit trail of who reported, investigated, and closed it. When CQC asks for evidence, it is already in one place, timestamped and exportable.

Explore Reporting & Analytics
The Incident Overview analytics dashboard in the Vatix workspace on a laptop, filtered by date and site, showing total incidents and days lost, incidents by type, and a monthly trend by severity.

Customer story

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"It’s an intuitive, user-friendly system we rely on heavily. Near miss reporting has improved significantly, helping us address issues early. We also value Vatix’s flexibility in tailoring the solution to our needs."

The Percy Hedley Foundation · Health and Safety Manager

Charity providing special education, residential care, and day services for people with complex learning difficulties, disabilities, and communication needs.

Read the Percy Hedley Foundation story
Staff and service users at The Percy Hedley Foundation

Helping you evidence Safe and Well-Led for the regulators that matter

From CQC fundamental standards to PSIRF and LFPSE, here is what each framework expects of you, and how Vatix actually supports it day to day.

CQC Fundamental Standards (Regs 12, 13, 17, 18, 20)

Providers must deliver safe care, protect people from abuse, run effective governance, notify CQC of specified events, and meet the Duty of Candour for notifiable safety incidents.

How Vatix helps

  • Patient safety events route to the right people on capture, with CQC notification deadlines tracked and safeguarding records restricted to the designated leads.
  • Duty of Candour workflow triggers automatically for qualifying events and tracks both the face-to-face notification and the written follow-up within the 10 working day window.

Run every care routine on one platform

The everyday work as well as the notifiable events, configured to match how your services run.

Capture

  • Event and near miss reporting from any device
  • Safeguarding concerns with restricted visibility
  • Medication events
  • Complaints and feedback
  • Photo evidence attached to reports

Check and audit

  • Scheduled CQC-aligned audits
  • Medication management audits
  • Infection control checks
  • Spot checks per service
  • Policy distribution with Read and Understood

Track and prove

  • Actions with owners and deadlines
  • Duty of Candour deadline tracking
  • Dashboards per service or location
  • Evidence for CQC inspections
  • Full audit trail on every record

Go deeper into the platform

Everything on this page runs on platform modules you can explore in depth, or see how the same platform runs for organisations like yours.

Pricing

Simple, transparent pricing. All prices exclude VAT.

See full pricing details and feature comparison.

Essentials

For teams professionalising safety management

Starts at

£199/month

Includes 5 standard users. Billed annually.

What’s included

  • Event Reporting via mobile, QR code, or web (up to 5 forms, 1 pipeline)
  • Audits & Inspections with scoring, scheduling & photo evidence (up to 20 templates)
  • Action Tracking linked to events & audits with due dates and assignments
  • Document Management with version control and read & understood (up to 50 active)
  • Sites, Assets & Contacts registers with cross-module linking
  • Analytics pre-built dashboards plus 2 custom dashboards
  • Mobile App for reporting, audits & actions on the go
See Full Pricing
Most Popular

Professional

For regulated organisations needing full EHS compliance

Starts at

£399/month

Includes 5 standard users. Billed annually.

Everything in Essentials, plus

  • Unlimited Configuration for forms, templates & custom fields, plus up to 15 pipelines
  • Sites, Assets & Contacts registers with cross-module linking (up to 1,000 each)
  • AI Document Assistant with smart drafting & review scheduling (up to 500 active)
  • Advanced Analytics 25 dashboards with audit & cross-module reporting
  • API & Customer Branding
See Full Pricing

Enterprise

For large multi-site organisations

Custom pricing

Contact us

Sized to your organisation.

Everything in Professional, plus

  • Custom Capacity pipelines, documents, records, dashboards & storage sized to your organisation
  • Cross-Site Benchmarking for audits and safety metrics
  • Predictive Analytics across all modules
  • SSO, SCIM, Advanced API & Custom Integrations with data residency
  • Dedicated Account Manager with white-glove onboarding & 99.9% SLA
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Frequently Asked
Questions

Yes. Vatix is used by care homes, NHS organisations, social care providers, and clinical services. Event forms, audit templates, and safeguarding workflows are configurable to the specific services and regulatory framework you operate under.
Yes. A configurable Duty of Candour workflow triggers automatically for qualifying events, with deadline tracking for the face-to-face notification and the written follow-up within 10 working days. The audit trail records every step.
Safeguarding events are captured with restricted visibility, so only the designated safeguarding leads can see them. Automatic escalation routes them to the right people. The full audit trail evidences every decision and action taken.
Vatix captures the operational learning loop around patient safety events. It is not an LFPSE submission tool itself, but the structured data, actions, and audit trail it holds is what evidences the organisational learning LFPSE alone does not capture.
Vatix is ISO 27001 certified, with data hosted in UK and EU data centres, TLS 1.2+ encryption in transit, AES-256 encryption at rest, and granular role-based access controls. Sensitive records can be restricted to designated users only.

Bring safety, compliance, and clinical risk together

Get in touch and we will show you how Vatix supports your CQC evidence, safeguarding workflows, and clinical risk management.