Capture patient safety events from any device. Run CQC-aligned audits. Manage safeguarding with the right visibility controls. Evidence Safe and Well-Led governance from one connected platform.
Trusted by 800+ organisations to manage safety and care quality
Most healthcare incident systems are clunky, slow, and built for a desk. Vatix is mobile-first, configurable to your services, and connected from event to action to evidence. Staff can report from any device in under a minute. Managers see what happened, what was done about it, and what the regulator will want to see.
Capture incidents, near misses, complaints, and safeguarding concerns from any device. Routing rules notify the right people on the spot. Duty of Candour workflows trigger automatically for qualifying events.
CQC notifiable events are flagged on capture, with deadline tracking for Regulation 18 obligations
Duty of Candour workflow triggers automatically for qualifying events, with deadline tracking for face-to-face notification and the written follow-up
Safeguarding escalation with restricted visibility so sensitive reports are only seen by the designated leads
Build audit templates for your CQC self-assessment, infection control, medication management, or any other clinical area. Schedule them across services, run them on mobile, and feed findings into the Actions module.
Templates built around CQC quality statements supporting Safe and Well-Led evidence at inspection
Mobile execution with photo evidence on iOS, Android, phones, and tablets, including iPads
Findings auto-generate actions so audits drive improvement, not just paperwork
See your event volumes, action closure rates, safeguarding trends, and compliance metrics on dashboards built for board reporting. Every record carries a full audit trail of who changed what and when.
Dashboards for board and inspection with live data on events, actions, audits, and trends
Full audit trail on every record shows who reported, investigated, actioned, and closed
RIDDOR crossover handled with event forms that can flag both CQC notifiable and RIDDOR-reportable events
From CQC fundamental standards to PSIRF and LFPSE, here is what each framework expects of you, and how Vatix actually supports it day to day.
Providers must deliver safe care, protect people from abuse, run effective governance, notify CQC of specified events, and meet the Duty of Candour for notifiable safety incidents.
How Vatix helps
Simple, transparent pricing. All prices exclude VAT.
For teams professionalising safety management
Starts at
Includes 5 full users. Billed annually.
What’s included
For regulated organisations needing full EHS compliance
Starts at
Includes 5 full users. Billed annually.
Everything in Essentials, plus
For large multi-site organisations
Custom pricing
Sized to your organisation.
Everything in Professional, plus
See how healthcare and social care organisations use Vatix to evidence safety and care quality.
"The system delivers exactly what we needed. Incidents are addressed immediately, not lost in the database, enhancing our senior leadership team's coordination with real-time access and control."
"It’s an intuitive, user-friendly system we rely on heavily. Near miss reporting has improved significantly, helping us address issues early. We also value Vatix’s flexibility in tailoring the solution to our needs."
“Having the ability to promptly report, follow up, have communications all in one place, and create accurate reports, is incredibly useful.”
“The system has been great for team leaders to keep an eye on lone workers if they’re working in any high-risk areas on the port. Vatix is the best lone-working solution I’ve come across.”
“It’s been a really positive experience and well received by everyone in the business. I knew what I wanted in my head but I didn’t know if it was possible – working with the implementation team made this so much easier.”
"As a health and safety manager, the Vatix lone worker app has been crucial. The 24/7 call-out centre ensures engineer safety without overburdening supervisors, and its simplicity keeps our team using it consistently."
"The whole process has been very fast and simple to set up. Plus, the platform is very user-friendly."
"The Vatix team made the set-up very smooth, and it was easy to transition from our old system to the new one."
"Before Vatix, we used to do everything by hand, and the incident reporting process was fragmented – paper forms, Excel spreadsheets – a nightmare, with incident reports potentially getting missed or lost. Now, everything is collated in one place, which is really important."
"With Vatix's Safe Pro devices, our staff feel secure, even when working alone at night. The one-push SOS panic button and features like two-way audio, GPS, and man-down alarm provide peace of mind across our multiple locations."
"The most important thing is looking after your workers, and with Vatix's lone worker device and management portal, it’s simple to do that."
"Having someone available 24/7 to answer emergency calls was my top priority. Plus, all the data is right there, making reports for senior management so much easier."
The reporting makes it simple to check if devices are active, used regularly, or triggered. All this data is quick to access, with no hassle finding what you need."
"The system is incredibly valuable – it fulfils our health and safety duties, both legally and morally."
"It gives lone workers peace of mind, knowing that if something happens, someone will reach out or escalate the situation if needed."
"Vatix stood out with its all-in-one system, including real-time location tracking – at no extra cost."
"Having key incident information at my fingertips is invaluable. It lets me create full reports based on exact details because everything’s fully recorded."
"The feedback has been really positive internally. We love the devices for their simplicity – they let us address any issue as soon as it comes up."
Risk assessments, document control, and audit programmes connected to clinical events
Lone worker protection for community nurses, district teams, and visiting clinicians
Audit findings drive corrective actions and measurable improvement across services
Yes. Vatix is used by care homes, NHS organisations, social care providers, and clinical services. Event forms, audit templates, and safeguarding workflows are configurable to the specific services and regulatory framework you operate under.
Yes. A configurable Duty of Candour workflow triggers automatically for qualifying events, with deadline tracking for the face-to-face notification and the written follow-up within 10 working days. The audit trail records every step.
Safeguarding events are captured with restricted visibility, so only the designated safeguarding leads can see them. Automatic escalation routes them to the right people. The full audit trail evidences every decision and action taken.
Vatix captures the operational learning loop around patient safety events. It is not an LFPSE submission tool itself, but the structured data, actions, and audit trail it holds is what evidences the organisational learning LFPSE alone does not capture.
Vatix is ISO 27001 certified, with data hosted in UK and EU data centres, TLS 1.2+ encryption in transit, AES-256 encryption at rest, and granular role-based access controls. Sensitive records can be restricted to designated users only.
Get in touch and we will show you how Vatix supports your CQC evidence, safeguarding workflows, and clinical risk management.
